Cancellation Policy
If you are unable to attend your booking at NSW AIR Flight Training, it would be appreciated if you could contact us at least 24 hours prior to your scheduled lesson.
We understand if circumstances change, although the changes may be out of your control, we prefer that you give reasonable notice to allow other students the opportunity to have a lesson booked and our instructor and other resources to be re-allocated.
Contact can be made on 02 4256 1001 or on our mobile number 0498 016 989 to notify NSW AIR of your cancellation.
If we have not been provided with at least 24 hours’ notice you will be charged a $150* cancellation fee. *Subject to change.
Cancellation due to weather
In the event of bad weather, or other conditions or circumstances, we may have to cancel and re-schedule your lesson. Your Instructor will make the judgement call on the situation whether it may be due to bad flying weather or unforeseen circumstances. You will be contacted at earliest possible convenience to avoid any unnecessary travel and you will not be charged any fee.
Theory Course Fees
When booking a Theory course, payment is required prior to commencement to ensure your placement. An Invoice will be sent to you by email with payment details included. If for some unforeseen circumstance you need to cancel, we require 1 weeks’ notice prior to commencement of course.
A cancellation fee of 50% will apply whilst doing the course. Please make your cancellation of your Theory Course request in writing for assessment.